SHIPPING RATES AS OF NOVEMBER 1, 2020
| Orders over $299, placed directly by the customer online only
| Orders under $299, placed directly by the customer online only
| Orders requiring Residential Delivery or Signature Required
|| $16.95* (effective 2/1/2021)
*As a rule we do not ship to residential addresses, however we are making exceptions during this difficult time.
Please note that we only ship to commercial salon, establishment locations and with exceptions to residential addresses*. We absolutely do not ship to PO Boxes.
You should receive your order within 1 – 3 business days once your order has been shipped. Please note that we do not ship on weekends or holidays.??
During extreme weather conditions or the holiday season, please allow a few extra days for your shipment to reach you.??
Standard shipping is free for orders over $299*. Online orders under $299* a flat rate shipping fee of $12.95 applies.??
A standard shipping fee of $12.95* also applies on orders placed with Customer Service. This does not include Overnight, COD or other shipping exceptions and options. Additional fees will apply in these situations.
For questions regarding shipping costs or faster shipping options, please reach out to our Customer Service team prior to placing your order at 877-633-1717.
Orders over $75 FREE
Orders $74.99 and under $12.50
Delivery Solutions – Store delivery
Promotional rate December 2020 $9.95 within 15 mile radius
Regular rate starting January 2021 $12.95
Sweis Inc. accepts items for return or exchange of items within 90 days of original purchase. Return or exchange items must be in their original packaging, unused and undamaged.
All returns must be approved and please note that restocking fees may apply.
Sweis Inc. does not accept returns or exchanges on opened hair extensions, special order items, testers, brushes, expired products, discontinued items or brands, items with discontinued packaging, novelty or seasonal items or cosmetics that were sold to an end user.
Please contact your Account Manager or Customer Service for assistance at 877-633-1717.