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CUSTOMER CARE

How long does it take to get my account activated?

24 hours, excluding weekends and holidays. During this time, we verify license numbers with the state board (California, Nevada, and Arizona only) and we will send you a notification email regarding your application within those 24 hours.

What are the benefits of registering and creating an online account?

If approved for a Sweis Online Account, you will have 24 hour access to shop online, order access, and pricing.

I registered on the website, but have not received my login information.

Your account may have not been verified yet or it might be missing additional information. If your account hasn’t been activated and you have not been notified, please contact Sweis, Inc’s Customer Service Team at 877-633-1717. Also we ONLY ship out to Southern California, Southern Nevada, and Arizona. 

What is your shipping timeframe?

You should receive your order within 2-3 business days once your order has been shipped (depending on your location). Please note that we do not ship on weekends or holidays. 

Can I pick up my order rather than have it shipped?

Yes, but only for the Torrance location. Our business hours are 8:30 am – 5:30 pm Monday through Friday.

 Sweis, Inc.

23760 Hawthorne Blvd
Torrance, CA 90505
1-877-633-1717

Why is a Contract/Diversion agreement needed?

We abide by salon contracts and anti-diversion agreements with our partner brands and manufacturers. You may be required to complete one of these depending on the brands you would like to purchase.

I'm still a student in Beauty/Cosmetology School, could I still create an account?

Yes. We will need to verify your current enrollment by your student identification card. Please fax or bring in your ID card or proof of enrollment into one of our stores. Unfortunately, we are unable to ship to your home or school address.

How could I get a Sales Representative to visit our Salon?

E-mail us at info@sweisinc.com or call us at 1-877-633-1717 (M-F 8:00 am – 5:00 pm) with your information and we will have your Sales Consultant contact you.